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Encapsulation Cleaning: Overcoming a Variety of Commercial Carpet Challenges
 BY RICK GELINAS

Commercial carpet presents a vari­ety of challenges that can drive even the best carpet cleaner crazy.

Despite conscientious efforts, com­mercial carpets sometimes look worse after they’ve been cleaned. In many cases the carpet will wick discoloration to the surface as it dries.

Another problem that makes cleaners want to pull their hair out is the very common occurrence of recurring spill stains. Even when diligent cleaning is performed using industry-approved methods, commercial glue down carpet can still be a nightmare to maintain.

What’s a carpet cleaner to do? New technologies have emerged during the past few years that can help carpet clean­ers solve many of the common problems that a commercial carpet dishes up. A re­cent development called “encapsulation carpet cleaning” is changing the way many contractors are approaching com­mercial carpet care. And the results are impressive.

Before we begin a discussion of what encapsulation is and how it works, we should first identify how soil affects car pet. Of course, there’s an infinitely wide gamut of soils that can be imposed upon a carpet. Yet on the simplest level, there are two categories of soil types… dry soil, and sticky soil. Dry soil includes particulates such as sand, dust, crumbs, hair, dander, etc. Sticky (binder) soil includes oil-based soils, sugar-based soils, pigment-based soils, pollutants, asphalt sealers, etc.

According to a well documented study, 79 percent of the soil in carpet is dry soil. Dry soil is what gets removed with good vacuum cleaning. All carpet cleaning, regardless of the method, should be preceded with a very thorough vacuuming. Thorough vacuuming re­moves the largest percentage of the soil content in the carpet. After the bulk of the dry soil has been removed, the smaller percentage of soil that’s still binding to the fiber can then be removed from the fiber during the cleaning process.

Most problems that we see with com­mercial carpets are caused by “wicking.” To get a sense of what’s occurring, hang a white cord into a glass of fruit punch and watch how the colored liquid moves up the string through capillary action. The same condition occurs in carpet, as soil trapped at the backing of the carpet transfers up the fiber during the drying process.

The problem of wicking is inherently more prevalent with commercial glue down carpets. The tufts of fiber in a com­mercial carpet are commonly packed to­gether very densely. This tightly condensed pile can hold tremendous amounts of soil. Soil works its way to the backing of the carpet and gets trapped. Recovering all the impacted soil at the base of the fiber is nearly impossible.

Another condition that hinders clean­ing a commercial carpet is the fact that air flow is compromised. These carpets have densely packed fibers and are glued directly to the floor. Cleaning these car­pets with hot water extraction “steam cleaning” can be a challenge since there is no way to get good water recovery with restricted air flow and limited suction.

Olefin carpets (polypropylene), and loop construction can add to a carpet cleaner’s woes. Olefin is an oil loving fiber. It repels water, and oil clings to it. Not a good set of conditions for clean­ing, right? Performing “wet cleaning” on an olefin carpet is a recipe for wicking disaster.

Commercial carpets are often made of loop construc­tion. A considerable amount of soil can become trapped in these loops.

Well, there’s good news. These com­mon challenges can be successfully ad­dressed. Now that we’ve outlined the reasons why commercial carpets can be so frustrating to clean, let’s consider a practical alternative that can happily re­store everyone’s sanity. Consider how encapsulation can be a practical ap­proach to cleaning commercial carpets.

The primary objective of any carpet clean­ing process is to counteract sticky/binder soils. With the most common method of en­capsulation cleaning, the carpet is sham­pooed or agitated with a machine. Common machines that are used for this are rotary ma­chines fitted with a solution tank, triple-head planetary scrubbers, or dual cylindrical brush machines.

As the carpet is scrubbed, the clean­ing agent releases soil from the fiber. The soil is suspended in the cleaning fluid and becomes encapsulated in a crystal-like polymer during the drying process. The encapsulated soil is then extracted from the carpet during the rou­tine vacuuming process.

The measuring line of a good encap­sulation detergent is its polymer. Whereas some of the “old style” carpet shampoos may have employed an acrylic copolymer, innovative polymer tech­nologies are being used in quality encap­sulation products today. These polymers form a distinct crystal as they dry. An en­capsulating polymer plays a vital role in the encapsulation cleaning process. It ab­sorbs the soil. It holds the soil in suspen­sion as the carpet dries. And it serves as the vehicle that carries away the soil dur­ing the post-vacuuming process.

For best results, check to see that the encapsulation product you plan to use forms a good crystal when it’s dry. An encapsulant’s ability to crystallize can easily be tested by simply drying a few drops of the product in a saucer overnight. The next day you should see a very distinct crystal-like structure. The residue should have a brittle texture that readily flakes away from the dish with a gentle tap or scrape. This simple test will demonstrate the polymer’s ability to re­lease from carpet fiber.

One of the benefits to encapsulation is that carpets will typically stay clean longer between individual cleanings. Many facilities have observed their car­pets are remaining cleaner 50 percent longer between cleanings. One reason carpets remain clean longer is that the crystallized polymer can’t attract more soil, as is sometimes the case with stan­dard detergent residues. With no dirt at­tracting residue left in the carpet, the carpet stays clean longer.

Another benefit to the encapsulation system is that the speed of cleaning can be very high. For example 3,000 square feet per hour can be achieved, cleaning with a triple-head planetary scrubber. Higher productivity has become a ne­cessity as maintenance budgets have continued to tighten in recent years.

Encapsulation is a low moisture clean­ing process. An average of 300 square feet can ordinarily be cleaned with a gallon of (ready to use) encapsulation solution. Since minimal moisture is introduced to the carpet during the cleaning process, buildings can be put back into service very quickly. And drying carpets quickly can also reduce “slip and fall” hazards.

The problem of “wicking” that we con­sidered earlier can be corrected with en­capsulation. Low-moisture cleaning, combined with a polymeric formulation, inhibits the occurrence of “wicking.” Ac­celerated carpet drying has always been recommended to reduce the possibility of wicking.

Additionally, encapsulation polymers retard the wicking process as they ab­sorb and suspend soils that could other­wise wick to the surface. You can now permanently say good-bye to recurring spill stains and “uglied out” carpets caused by wicking.

The encapsulation method has proven to be a highly effective cleaning system for commercial carpets. Each day, around the world, millions of square feet of carpeted floors are maintained with this new technology. With its po­tential to correct common problems as­sociated with commercial carpets, simplify the cleaning process, and max­imize the carpet’s appearance; encapsu­lation provides a very practical way to care for commercial carpet. ❑ Rick Gelinas is president of Excellent-Supply.com, which produces the Releasit line of encapsulation detergents. He serves on the board of the Low Moisture Carpet Cleaners Association and can be reached at 1.800.330.1888, www.Releasit.com or www.Excellent-Supply.com.
 
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