Wherever it comes from,
moisture intrusion must be removed, and damaged property
repaired as quickly and as professionally as possible to
maintain the integrity of a building structure.
The following water damage restoration guideline was developed
based on the Institute of Inspection Cleaning and Restoration
Certification’s 500 Standard and Reference Guide for
Professional Water Damage Restoration.
Certain terms and definitions associated with water damage
restoration exist. The following are definitions of terms used.
Category 1 Water:
Water originating from a source that does not pose substantial
harm to humans, also referred to as “clean water.” Examples may
include the following: Broken domestic water supply lines; Tub
or sink overflows with no contaminants; Appliance malfunctions
involving domestic water supply lines; Melting ice or snow;
Falling rainwater; and Broken toilet tanks and toilet bowls that
do not contain contaminants or additives.
Clean water that has contact with structural surfaces and
content materials may deteriorate in cleanliness as it
dissolves or mixes with soils and other contaminants, and as
time elapses.
Category 2 Water:
Water containing a significant degree of chemical, biological
and/or physical contamination and having the potential to cause
discomfort or sickness if consumed by or exposed to humans.
Category 2 water is also referred to as “gray water.” Gray water
carries microorganisms and nutrients for microorganisms.
Gray water may include: Discharge from dishwashers or washing
machines; overflows from toilet bowls with some urine (no
feces); sump pump failures; seepage due to hydrostatic pressure;
chilled and condensate water; and fire protection sprinkler
water. Gray water may contain chemicals, bio-contaminants
(fungal, bacterial, viral algae) and other forms of
contamination including physical hazards.
Time and temperature aggravate Category 2 water contamination
levels significantly. Gray water in flooded structures that
remains untreated for longer than 48 hours may change to
Category 3, black water.
Category 3 Water:
Grossly unsanitary water containing pathogenic agents, arising
form sewage or other contaminated water sources and having the
likelihood of causing discomfort or sickness if consumed or
exposed to humans. Black water includes sewage and other
contaminated water sources entering or affecting the indoor
environment. Category 2 water that is not removed promptly may
be reclassified as Category 3 water.
Toilet back flows that originated beyond the toilet trap are
considered black water contamination, regardless of visible
content or color. Category 3 water includes: Ground surface
water; and rising water from rivers or streams.
Such water sources carry silt and organic matter into structures
and create black water conditions.
Removal
Excess Water Removal: Excess water removal is essential as
the beginning point of restoration procedures. Removal of excess
water may be achieved by physical means such as mopping or
soaking up excess moisture from hard surfaces or furnishings.
However, water removal usually involves the use of more
sophisticated techniques and equipment such as pumps, or
specially designed commercial wet vacuuming equipment.
Evaporation: Once excess water is removed, remaining
water must be changed from a liquid to a vapor by promoting
evaporation. Normally, this is accomplished efficiently with
specialized air-moving equipment.
Dehumidification: Once moisture is evaporated from structural
materials and contents into the air, the moisture must be
removed from the air through dehumidification, or it must be
externally exhausted.
Failure to dehumidify may result in substantial secondary damage
and present a significant health hazard.
Temperature Control: Both evaporation and dehumidification
are greatly enhanced by controlling the temperature in a confined
environment. Additionally, microorganisms’ growth is temperature
related. Thus, temperature modification and control is an
important basic principle for safe, effective drying.
Monitoring: The damaged structure must be monitored
starting with the initial assessment and evaluation, and
throughout the restoration process. Monitoring procedures may
include, but are not limited to the following: Temperature and
humidity readings; updating drying progress status; and checking
the moisture content of structural wood and other materials with
a moisture meter.
When applicable, monitoring also must include checking equipment
operation, work progress and indoor environment quality.
Following the removal of excess water, a detailed inspection must be
conducted that considers the extent of water migration, the
types and quantities of affected materials and the degree of
apparent damage. The information obtained may be used to analyze
the extent of damage and to determine the job scope.
Professional testing equipment and the principals of
psychrometry must be used to formulate a plan to dry and
restore, or replace both structural materials and contents.
A comprehensive inspection may include, but is not necessarily
limited to, the following:
• Identifying and evaluating health and safety hazards;
• Determining the source of water;
• Determining the need to protect floor covering materials and
contents;
• Determining the extent of moisture intrusion;
• Determining the job scope;
• Evaluating flooring materials;
• Evaluating inventories and/or contents items;
• Evaluating the HVAC system if affected;
• Assess other structural materials (walls, ceilings, etc.);
• Documenting preexisting conditions not related to the current
loss (wear, urine contamination, delaminatinon, etc.); and
• Establishing drying goals.
Floor covering evaluation: It is recommended that a
determination be made as to whether floor covering materials
(e.g. carpet, cushion, vinyl, wood, laminates) are salvageable.
Considerations may include, but are not necessarily limited to
the following:
.• Construction integrity; and
.• Porosity and potential health effects from contaminants.
Disposition of floor coverings and the ability to salvage them
will be determined according to the IICRC Drying Standards.
Structural Materials: Throughout the restoration process,
it is highly recommended that effort is directed toward
anticipating secondary damage and attending to other structural
components that may require drying, or demolition and
replacement. This is especially important if water remains in
contact with building materials longer than 24 hours, such as
water on flooring in contact with gypsum board.
These components may include, but are not necessarily limited to
the following: Ceilings, walls, built-in furnishings and fixtures,
insulation and structural wood.
Personal Protection: Persons working in or around Category 3
water during the initial stage of decontamination, cleaning and
biocide application must be equipped with personal protective
equipment (PPE) including but not necessarily limited to the
following:
. • Rubber gloves;
. • Eye protection;
. • Protective suit; and
. • Rubber boots.
An evaluation must be made to determine the necessity for
respiratory protection. In the case of overhead hazards or
contamination, hard hats must also be worn.
Standard Principles
The underlying principles that guided the development of these
standards were:
1. The ambient conditions must be stabilized and be able to be
held at normal room conditions;
2. The building materials must be returned to their equilibrium
moisture content to prevent the active growth of fungal spores;
and
3. The building materials must be returned to their pre-loss
moisture state. When these three criteria are met, a building
can be considered dry.
Drying services shall be considered sufficient when the following
three conditions have been achieved:
1. The interior ambient conditions are at or better than normal
room conditions (50 percent RH at 70° F);
2. The moisture in the building materials themselves will not
support the active growth of mold and mildew; and
3. The building materials and contents will finish returning to
equilibrium with normal room conditions by themselves
without further damage to them.
Hardwood Floors: Drying services on a hardwood floor shall be
considered surfficient when all four of the following conditions
are met.
1. The moisture content (MC) of the wood is decreasing.
2. All affected wood is within 2.5 percent of its normal
moisture content as determined by actual measurement in a
control point elsewhere on the same floor.
3. The differential of MC in wood from the top to the bottom is
no more than 1 percent.
4. The building environment is stabilized and the existing HVAC
system is capable of maintaining normal room conditions.
Drywall: If drying procedures are not initiated within 24 hours
of the initial water loss or dried within 72 hours, all wet
drywall should be replaced. Drying services on drywall shall be
considered sufficient when all four of the following conditions
are met:
1. The moisture content of the drywall is decreasing.
2. All affected drywall is within 10 percent of its normal
moisture content as determined by actual measurement in a
control point elsewhere in the same building. (Example: Taking
several readings in unaffected areas of drywall showed that the
MC that should be expected in the building is 14 percent.
Therefore, the maximum reading at the end of the job should be
no more than 24 percent.)
3. The differential of MC in wood from the top to the bottom is
no more than 1 percent.
4. The building environment is stabilized and the existing HVAC
system is capable of maintaining normal room conditions.
Concrete Block: Drying services on concrete block shall be
considered sufficient when all four of the following conditions
are met.
1. The moisture content of the concrete block is decreasing.
2. All affected concrete block is within 10 percent of its
normal moisture content as determined by actual measurement in a
control point elsewhere in the same building. (Example: Taking
several readings in unaffected areas of concrete block showed
that the MC that should be expected in the building is 10
percent.
Therefore the maximum reading at the end of the job should be no
more than 20 percent).
3. Ninety-five percent of the affected concrete block area meets
criteria one and two.
4. The building environment is stabilized and the existing HVAC
system is capable of maintaining normal room conditions.
Plaster: For the purposes of this Standard, drying services on
plaster shall be considered sufficient when all four of the
following conditions are met.
1. The moisture content of the plaster is decreasing.
2. All affected plaster is within 10 percent of its normal
moisture content as determined by actual measurement in a
control point elsewhere in the same building.
3. Ninety-five percent of the affected plaster area meets
criteria one and two.
4. The building environment is stabilized and the existing HVAC
system is capable of maintaining normal room conditions.
Concrete: Drying services on concrete shall be considered sufficient
when all four of the following conditions are met:
1. The moisture content of the concrete is decreasing.
2. All affected concrete is within 10 percent of its normal
moisture content as determined by actual measurement in a
control point elsewhere in the same building.
3. Ninety-five percent of the affected concrete area meets
criteria one and two.
4. The building environment is stabilized and the existing HVAC
system is capable of maintaining normal room conditions.
Carpeting: For the purposes of this Standard, drying services on
carpeting may be effective if the following conditions are met.
1. The carpet is not wet with Category 1 or 2 water for more
than 48 hours.
2. The carpet is not wet with Category 3 (black) water for any
amount of time.
3. The building environment is stabilized and the existing HVAC
system is capable of maintaining normal room conditions.
4. If 1 and 2 are not met, the carpet must be removed and
replaced.
Insulation: For the purposes of this Standard, thermal
insulation materials used in walls or ceilings cannot be
adequately dried and reused. If insulation material is
determined to be wet, it must be removed from the building. The
area where it was installed must be thoroughly cleaned,
disinfected and dried. New insulation may then be installed. ❑ |