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CSUCI Relies on CMMS: State Hospital Transformed Into California College Campus

Built as the former Camarillo State Hospital, the sprawling 1930s Spanish re­vival buildings, cloistered hallways, Bell Tower and tiled fountains that make up the campus of California State University Channel Islands are being renovated to house a new state-of-the-art 21st century university.

The University opened its doors in Au­gust 2002, as the newest and 23rd member of the CSU system. CSU Channel Islands’ 670-acre campus is nestled in the hills and farms of Camarillo, CA, a picturesque set­ting between Los Angeles and Santa Bar­bara, just five miles from the Pacific Ocean.

CSUCI looks forward to meeting fu­ture challenges while appreciating and building on a rich past. The campus site represents a significant and interesting segment of Southern California history. It holds the legacies of the Chumash people, Californios, early ranchers, politicians, captains of agribusiness, field workers, health care providers and Ventura County families.

As part of its transformation, CSUCI has had to work through planned and un­planned maintenance issues, and as the university develops and grows, it contin­ues to need significant improvements in efficiency and operations management.

To realize these improvements, it needed a computerized maintenance management software (CMMS) package. The school’s operations department turned to an ad­vanced maintenance & operations man­agement system (CMMS/EAM) developed and supported by Tero Consulting Ltd. of Vancouver, Canada. Tero has been provid­ing CMMS/EAM software systems for building maintenance & operations for over 25 years throughout the world.

Whether a K-12 school district or multi-campus university, Tero says a well-designed and implemented CMMS system provides the ability to:

• Manage each campus or location operations, planning & maintenance;

• Track assets lifecycles and control costs;

• Apply built-in or custom account codes to track vandalism & repair;

• Manage and track contractors & vendors;

• Utility Usage & Monitoring;

• Track and manage bus usage, fuel & repair;

• Track warranties; and

• Produce standard & custom reports for government or internal use.

At CSUCI, Tero chose the Web Work CMMS system, which provides a conduit for all work requests and automatically routes and replies to each request while tracking time to respond. The built in cus­tom report writer coupled with the ad­vanced planning system allows managers and directors to quickly and easily plan and produce detailed reports for budget­ing, internal planning/differing and regu­latory reporting purposes.

Basic modules of Web Work CMMS for Education include:

• Capital Planning & Budgeting;

• Work Orders & Work Request c/w Automatic Notification(s);

• Preventive Maintenance and Procedures;

• Equipment and Location Management;

• Inventory Control and Purchasing;


• Vendor & Contractor Management; and

• Direct Integration with Building ControlSystems, (i.e. Johnson Controls).

Custom Report Writing

CSUCI first contracted Tero in early 2006 to perform a detailed study of the campus maintenance operations in order to report on areas of improvement and the implementation of the CMMS to manage the campus maintenance operations.

Web Work CMMS/EAM was selected on recommendations from other college and universities utilizing the system throughout the U.S. Benefits of the system include:

• Fully browser based software;

• Cost Recovery Optimization;

• Detailed Compliance & Ad-hoc Reporting;

• Mobile or Hand-held Remote Technology;

• Fully Customizable;

• Integration with Building Automation Systems;

• Automatic PM Programming; and

• Advanced Inventory Optimization & Purchasing.

The browser based programming of the package allows for remote access via any device supporting web technology. CSUCI selected Tero’s optional hosting (ASP) services to off-load the burden of software management and licensing, thereby greatly reducing their reliance on internal IT support services.

CSUCI has implemented the Mobile applications available within Web Work to perform inspections and routine main­tenance throughout the campus. Preven­tive maintenance (PM) work is recorded by staff using palm units in the field to record data that automatically updates the central database, housed by Tero in Van­couver. Each user has direct access to the data in real-time for critical compliance, management reporting and cost recovery.

CSUCI operations is a “stand-alone” de­partment that uses the Web Work system to record and report on all activities in or­der to recover expenses as a result of the maintenance it performs throughout the campus. Prior to this implementation, the operations department had difficulty track­ing and reporting on activities and was not recovering costs accurately. The newly implemented mobile work order (activity) module in provides the operations depart­ment with real-time accurate expense data automatically allocated to the appropriate “charge-back” cost center. Along with the Mobile applications applied to PM work, CSUCI has imple­mented the Inventory Palm module(s) to manage their inventory or “spare parts” operations. This enables the university to receive, issue, track, count and start warranties on all items in the central­ized storeroom and associate costs to the appropriate “charge back” account.

CSUCI utilizes a PeopleSoft Financial Management system that tracks overall uni­versity financial data and reports to the local government for funding. As a partially pub­lic funded operation it was critical that CSUCI provide accurate data from the op­erations department to the overall People-Soft financial program. The W3C compliant programming standards in Web Work pro­vide for seamless data transfer between pro­grams securely via the web from the hosted Web Work database in Vancouver to the PeopleSoft system in California.

Over the coming months CSUCI will be implementing additional components of the Web Work CMMS/EAM system to increase operational efficiencies, reduce maintenance problems and ensure a Safer Healthier Learning Environment through­out the campus. ❑
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