First invented by George Clemens
in 1948,
hand dryers are now widely available in many public restrooms
and touted as the environmentally friendly alternative to paper
towels.
Because of the expense of making paper and the
waste and labor involved in its maintenance and disposal, hand
dryers seem like a logical choice for increasingly
green-conscious (and frugal) facility owners and managers.
However, many people have reported poor
experiences with hand dryers, as a result, even the facilities
that do provide hand dryers may also supply paper towels to
prevent irritating their patrons. Hand dryers have a mixed
reputation in the industry, and deservedly so.
In some of the myths addressed in this article,
there is also an element of truth; other myths are based on
heavily biased, outdated and/or flawed information that received
a great deal more attention than deserved.
Myth 1: Hand Dryers are Not
Sanitary
The only existing study to
make this claim comes from the University of Westminster in
England. In 1993, K. Redway et al produced a study and two
unpublished reports funded by the Association of Makers of Soft
Tissue Papers.
The study concluded that hand
dryers dramatically increased bacteria counts. The study was
widely distributed in the media but was not published nor
recognized by any medical or health review.
This single study’s suggestion
that hand dryers blow germs onto your just cleaned hands was
enough to generate an easy sound bite that still comes up
occasionally in the media. However, research indicates that this
claim only amounts to a scare tactic favored by the paper
industry, and not an actual, significant health threat posed by
hand dryer use.
First of all, the Westminster
report has been criticized: In the 1994 paper entitled “Bacteria
on Washed and Dried Hands: A Critical Review of two Unpublished
Reports from the University of Westminster,” Dr. Syed Saatar
from the University of Ottawa reports that “certain flaws in the
methodology ... compromise its value.”
As for the myth that hand
dryers harbor bacteria and subsequently blow microbes onto
users’ skin, this is nearly impossible: the interior of a hand
dryer is dry, and constantly heated, creating a very poor
environment for the propagation of microorganisms. In fact,
according to the 1990 study by Ansari et al, the interior of a
dryer has bacteria counts two to four times LOWER than other
surfaces in the bathroom, such as sinks, doorknobs and soap
dispensers.
Hand dryers leave no refuse
behind, and hands-free models alleviate the need to touch any
surfaces at all in order to dry hands. Facility owners seeking
to maximize hygiene in their restroom facilities should install
as many hands-free fixtures as possible. In addition to hand
dryers, auto-flush toilets, automatic faucets and soap
dispensers are all readily available. The added benefits are
improved hygiene, less overall product waste and significant
cost savings.
Myth 2: Hand Dryers Don’t Dry
Hands Effectively
Older generations of hand
dryers have contributed to the poor reputation that challenges
the industry today. Simply put, hand dryers don’t do what
they’re supposed to: Dry hands in a reasonable amount of time.
The ineffectiveness of typical
hand dryers lies in the flawed design of most early models, and
those flaws continue in many existing dryers today. The idea was
that a warm, steady stream of air would evaporate the water on
hands, much as a hair dryer dries hair. Unfortunately, the time
factor was not given adequate consideration.
Most people in a public
restroom are not patient enough to spend the time required for
complete water evaporation to take place. Additionally, many
patrons do not rub their hands vigorously below the dryers,
which brush away excess water droplets.
When my company set out to
improve the hand dryer, we collaborated with a research and
development group to find out where most dryers went wrong. We
learned that water clings to skin in two ways: as a thin film
against the skin, and as loose droplets.
Naturally, the thin film is
easier to evaporate than the larger droplets, but most dryers
have to get through those large drops first, leaving the water
film behind. People who took the time to shake loose the
droplets, and who rubbed their hands vigorously below the dryer,
tended to get better results than those who did not, so we
factored that in as well.
We developed a more focused,
streamlined nozzle that would direct high-velocity air at the
hands, blowing away the loose droplets and breaking up the layer
of water vapor between the air and the skin, allowing it to
evaporate more rapidly. The result was a hand dryer that did its
job in a very short amount of time: between 10 and 15 seconds at
most.
Myth 3: Hand Dryers are More
Expensive Than Paper Towels
Certainly, any model of hand
dryer is going to cost more than a package of paper towels, and
probably more than the towel dispenser they are loaded into.
However, the up-front cost is deceptive. Hand dryers are a
one-time purchase: once installed, they require considerably
less attention than paper towel dispensers.
And unlike paper, which can
cost $15-$30 or more per case, the energy costs of using a hand
dryer amount to pennies per day. Hand dryers cost much less
overall, particularly when you consider the costs of labor.
Quality hand dryers are virtually maintenance-free, except for a
recommended annual cleaning. Paper towels, by comparison,
require one hour of maintenance for each case of towels used.
Paper towels must be replaced frequently, and picked up, damp,
from floors and other surfaces to be disposed of properly.
Towels are more subject to
vandalism by mischievous users of public restrooms. Finally,
hand dryers are virtually always available for use, while paper
towel dispensers are frequently empty, jammed or otherwise
non-functioning.
Myth 4: Paper Towels are
Better for the Environment Than Hand Dryers
Although paper towels do not
consume electricity in their use, they consume a great deal of
energy to be fabricated in the first place. According to the
Environmental Protection Agency, every single ton of paper
produced consumes many more thousands of gallons of water and
tons of oil (not to mention the two to four tons of trees used
to yield that single ton of finished paper).
Paper trash comprises
approximately 40 percent of our municipal waste in conservative
estimates. Even recycled paper products require a significant
energy cost in their production. And there are also the
well-documented environmental costs of paper fabrication:
deforestation, pollution and contaminated sediments in nearby
sources of water, air pollution from pulp and paper mills
(including carbon dioxide, nitrous oxides, sulfur dioxides,
carbon monoxides and particulates), and solid waste production.
In other words, though paper
towels may not plug into an electrical source themselves in
order to work, they consume a great deal of electricity and
natural resources during production, and leave a great deal of
waste behind. Cutting back on paper waste is an imperative for
any organization hoping to become more environmentally sound and
it is one of the major selling points for the use of hand dryers
as a source reduction alternative.
As for electricity costs to
the facility owner, hand dryers that work efficiently (i.e.,
that dry hands in a shorter amount of time than older models) do
not draw an exorbitant amount of electricity at all. To assure
this, you’ll want a model that requires less overall operating
time to dry hands effectively. For example, new model hand dryer
run on 15 amp service and uses 80 percent less energy than other
models. Hands-free dryers with motion sensors cannot be
“overused” by patrons, so waste is effectively minimized.
Myth 5: Hand Dryers are
Difficult to Install and Maintain
This of course varies from
model to model, vendor to vendor, but overall, hand dryers that
are properly built should install quite easily and operate
virtually maintenance-free, unlike paper towel dispensers.
Some older hand dryer models
were designed to be recessed into the bathroom wall, requiring a
significant amount of labor to install. Many modern models are
instead surface-mounted and can be installed at various
designated heights quite easily.
Quality dryer models do not
require much mechanical attention or repair to work properly.
John Donahue, the Building superintendent at the Massachusetts
Convention Center Authority, is in charge of the restroom
maintenance of the Hynes Convention Center, among other
facilities within the MCCA. The Hynes Center has gradually
phased out older models of hand dryers and replaced them
entirely with the hand dryers, and Donahue has praised their
lasting power and function: “To date, none of the units have
failed, and they get a lot of use,” Donahue says. As long as you
choose a vendor with good customer service, installing and
maintaining dryers should not present much of a problem.
The myths simply don’t hold
up: hand dryers save more money and are more environmentally
sound than paper towels.
With the improvements made to
the technology, hand dryers are no longer as cumbersome and
ineffective as popularly thought. The more people encounter
efficient models, the faster the tune of popular wisdom and
opinion changes. ❑