Bravo! Names Sena to Improve Processes
Contributed by BSM Staff

BRIDGEWATER, NJ -- BRAVO! Group Services, a privately held facility solutions provider, has named Yadira Sena Process Improvement Manager to maximize the customer experience by improving operational performance.

With an in depth understanding of the core business systems within BRAVO!, she will oversee system updates and innovations, bringing value to clients and spearheading the implementation of enhancements that will ensure optimal and efficient operational practices and procedures.

“As an outstanding strategic and tactical thinker, Yadira proved to be an excellent fit for this vital position within our company,” stated Karen J. Martinez, BRAVO! CEO and President.  “Her experience with our internal data and systems will empower her to deliver results that will ensure more robust operations and enhance the customer experience with BRAVO!”

She began her career at BRAVO! in February 2013 as Payroll Manager, overseeing the production and issuance of paychecks, compiling information by managing payroll preparation, completing reports, and maintaining records. 

In addition, she ensured adherence to payroll guidelines by writing and updating policies and procedures and enforced system improvements to accommodate the company’s ongoing growth. Prior to joining BRAVO!, Sena was a Senior Bookkeeper and General Manager of Administration & Operations at various private companies in New Jersey. 

She has completed coursework in 5S Workplace Organization and is currently studying for her BSCAI Registered Building Service Manager (RBSM) Certification and Six Sigma Green Belt credentialing. 

Sena is also the 2019 recipient of BRAVO!’s prestigious Mentoring Award, which is presented to the BRAVO! teammate who mentors and trains fellow employees to develop them into “A” players. 
BRAVO! Group Services provides facility support services, including janitorial, mechanical maintenance, HVAC, building automation, mailroom, and concierge services, as well as other employee outsourcing activities. 

With annual revenue of $105 million, the company serves clients in 17 states and operates offices in Bridgewater, NJ (headquarters); Green Brook, NJ; New Castle, DE; Vienna, VA; Durham, NC; Charlotte, NC; Irmo, SC; Bentonville, AR; and Oklahoma City, OK.  For more information call 866-OH-BRAVO or visit www.bravogroupservices.com.