JLL Renews Pact with Emerus for 42 Hospitals

CHICAGO -- Emerus, an operator of neighborhood hospitals, has chosen JLL to continue providing multiple services, including Integrated Facilities Management (IFM), Lease Administration, Transaction Management, Project and Development Services and Energy and Sustainability Services, for a growing part of its real estate portfolio.

The new agreement expands the number of neighborhood hospitals and emergency departments JLL will manage to 42, totaling 1.2 million square feet in Texas, Nevada, Oklahoma, Pennsylvania and Wisconsin.

“As Emerus continues to grow, we need partners who understand how our hospitals operate and what our teams need to provide great care,” said David Tep, Senior Vice President of Operations – West Division for Emerus. “JLL has been a valuable partner in helping us support our facilities across multiple markets. Renewing this partnership gives us the opportunity to keep building on what's working and continue creating safe, reliable environments for our patients and care teams.”

Under the renewed partnership, JLL will continue to deliver the IFM services that keep Emerus facilities operating smoothly and safely. This includes mechanical, electrical and plumbing maintenance and janitorial services.

JLL’s Lease Administration team provides end-to-end portfolio management for Emerus, handling accounts receivable functions including rent collection, CAM reconciliations and tenant relations, alongside accounts payable services, critical date tracking, lease abstracting and landlord coordination. This enables Emerus to maintain operational focus on delivering exceptional healthcare services.

JLL’s Transaction Management services encompass the full lifecycle of Emerus’s real estate needs. The team manages site selection and acquisition for all new developments, purchase and ground leases, while also negotiating lease renewals, marketing vacant spaces and tracking critical dates across the portfolio.

Additionally, JLL provides as needed on-site construction management support with executive oversight and leadership engagement through Project and Development Services (PDS).

The JLL Energy and Sustainability team manages utility expense and invoice processing across Emerus’s entire portfolio, ensuring accurate and timely payment with full cost accountability. The team leads annual utility budgeting and forecasting, monitors energy and water performance and identifies opportunities to reduce consumption and costs, which support Emerus’s commitment to operating efficient, reliable healthcare facilities for the communities they serve.

“Our teams have consistently delivered the full depth of JLL’s capabilities for Emerus since the beginning of our relationship, allowing them to focus on what they do best: delivering exceptional healthcare services,” said Cheryl Carron, COO of Work Dynamics Americas and President of the Healthcare Division, JLL. “This renewal is a direct result of that sustained commitment and our people showing up every day for the client.”

The JLL team supporting Emerus brings together expertise from across the firm. Account Director Carlos Johnson oversees IFM services, while Managing Director Jordan Philippi with JLL’s Leasing Advisory team leads Transaction Management.

Senior Director Colleen Dahlstrom manages Lease Administration services and Portfolio Energy and Sustainability Manager Ziad Omar directs Energy and Sustainability Services through the Workplace Management division at JLL. Senior Project Manager Jacob Jochec leads PDS for the account, while Executive Director Brian Corcoran from JLL’s Solutions Development group supported the renewal effort.

JLL is a global commercial real estate services and investment management company with annual revenue of $26.1 billion, operations in over 80 countries and a global workforce of more than 112,000 as of September 30, 2026.

For more information, visit www.jll.com or www.emerus.com.